Draft:Tencent Research Institute
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|Formation||October 15, 2007|
|Founders||Ma Huateng，Zheng Quanzhan|
|Type||Internet policy think tank|
|Legal status||Non-profit corporation|
|Chinese and English|
Chairman of Institute
Director of Institute
|Brent Irvin，Jiang Yang，Cheng Wu，Jiang Bo|
|Affiliations||Branch of Tencent|
Tencent Research Institute is the first Chinese Internet research institute established by Tencent Holdings Limited. Tencent is China's second-largest Internet company by market capitalisation. Its many services include social networking, entertainment, finance, information and platforms. To ensure the development and innovation capabilities of the company, Tencent established the Tencent Research Institute in 2007. As a social science think tank branch of Tencent, Tencent Research Institute released some data and reports on Internet-related industries such as mobile payments, smart retail pays off, the digital economy and AI. As an open and collaborative research platform, it provides research capabilities to support academic research, industrial development and policy-making.
In 2007, Tencent invested more than RMB100 million (about $15 million) in setting up the Tencent Research Institute, China's first Internet research institute, with campuses in Beijing, Shanghai, and Shenzhen. Tencent Research Institute has a number of divisions, including the Law Research Centre, Industrial and Economic Research Centre, Centre for Social Studies, Criminal Research Centre, Security Research Centre, Patent and Innovation Research Centre, “Internet+” Innovation Centre, and Postdoctoral Centre. With various products, cases and data from Tencent, Tencent Research Institute is cooperating with Chinese and international institutions and think tanks to study topics such as Internet legislation, public policy, the Internet economy, big data and other areas. 
Tencent Research Institute has set up six laboratories to study the following areas separately:
1 Data storage technology,
2 Data mining,
4 Chinese language processing,
6 Wireless services.
Research and reports
Mobile payment research
2017 Mobile Payment Usage in China Report：
In August 2017, Tencent Research Institute, Renmin University of China and Ipsos Group jointly released the '2017 Mobile Payment Usage in China Report'. Based on survey data of 324 cities in China and an online survey of 6,595 respondents the report analysed their use of mobile payments for daily life such as transport, shopping and food. More than 26% of Chinese carry less than 100RMB in cash, and even 14% do not carry cash. Meanwhile, young people are more willing to use mobile payments and women carry less cash than men. The report also analysed the penetration rate of mobile payments in various industries, mobile payment has the highest penetration rate in cinemas, with more than 77% of customers use mobile phones to pay in movie theatres. 
White papers on the payment landscape in Southeast Asia：
Tencent Research Institute and UnPAY jointly released a series of white papers on the payment landscape in Southeast Asia. On October 24, the first paper published in the series is centred on the Singapore market, it was designed to help Chinese payment companies invest overseas and better understand local regulations and policies. The report is divided into two parts: legal and regulatory, industry and market. In the Legal and Regulatory Section, the report describes the legislation of the Singapore payment system, the legal and regulatory reforms of the payment system, and the basic situation of Singapore's payment regulators.
In the industry and market section, the report describes the development of payment methods and the retail payment systems in Singapore. At present, Cash is still a common payment method in small transactions in Singapore and other main traditional payment methods include checks, bank cards and electronic transfers. In terms of emerging payment methods, Singapore has three major payment solutions: PayNow, NETSPay and SG QR.
China's smart retailing
The report reveals:
Four development trends of the retail industry:
The first trend is to move from consumer segmentation to personalization. The new generation of Chinese consumers has stronger self-awareness and more personalized attitudes and behaviours. With the development of technologies, the digitalized shopping journey is the second trend. Meanwhile, today's customers not only consume online or offline, they can switch between the two channels for comparison. As a result, online and offline retailing began to merge. Finally, the development of big data has also led to data-driven operational upgrades.
The three phases of China's smart retail enterprise transformation:
The first stage is smart retailing in its infancy. At this stage, traditional enterprises begin to transform, they have improved operational efficiency, but still in the preliminary stages of smart retail. At the growth stage of smart retail, retailers are no longer tend to think about increasing profits and sales. Instead, they begin to focus on customer-centric. In the third stage, retail companies use frontier technology to upgrade their smart retail service model.
The rethink of retailer positioning:
The current retail industry has characteristics such as digitalization, scenarios, hierarchy and online and offline integration. New retail companies need to project products into their usage scenarios and customers can access them immediately when they need.
China's digital economy research
In 2013, Tencent Research submitted a research report to APEC - China's digital economy: innovation policy and thinking. The report is divided into five sections - New Economy, New Model, New Technology, New Challenge and New Reflections, respectively introducing China's digital economy, sharing the economy, AI development, data protection and some new reflections of the institute.
Middle-aged and older Internet life research
Middle-aged and Older Internet Life Research Report:
In March 2018, Tencent Research Institute and the Chinese Academy of Social Sciences jointly released the "Middle-aged and Older Internet Life Research Report". The report is divided into seven chapters that introduce the current situation of Internet life among middle-aged and elderly people in China and their action vision for online life.
Analysis of elderly WeChat users:
In July 2018, Tencent Research Institute and Shenzhen University jointly released a research report on the Internet usage habits of Chinese elderly people and the reasons for using social media. According to the report, in order to better communicate with their grandchildren, more and more elderly people began to use WeChat. As of September 2017, WeChat has 50 million users over the age of 55. They have an average of 104 WeChat friends, of which 23.1% of WeChat friends are family members.
- Ma Huateng: Chairman and CEO of Tencent's Board of Directors.
- Guo Kaitian: Chairman of Tencent Research Institute, Senior Vice President of Tencent Group.
- Brent Irvin: Director of Tencent Research Institute, Vice President and General Counsel of Tencent Group.
- Jiang Yang: Director of Tencent Research Institute, Vice President of Tencent Group.
- Cheng Wu: Director of Tencent Research Institute, Vice President of Tencent Group, Former General Manager of Google China Business Market.
- Jiang Bo: Director of the Legal Research Centre of Tencent Research Institute, Vice President of Legal Affairs of Tencent.
- Si Xiao: Dean of Tencent Research Institute (2012–present).
- Zheng Quanzhan: Former Dean of Tencent Research Institute (2007-2012).
3· In August 2017, Tencent Research Institute and Renmin University of China and Ipsos Group jointly released the '2017 Mobile Payment Usage in China Report'.
4· On October 24, 2018, UnPAY and Tencent Research Institute jointly released a series of white papers on the payment landscape in Southeast Asia.
5· On January 31, 2019, UnPAY and Tencent Research Institute jointly released a white paper on the Indonesian payment market.
6· In 2018, Tencent Research Institute and Management Consulting A.T. Kearney jointly released China's Smart Retailing Pays Off report. 
7. In March 2018, Tencent Research Institute and the Chinese Academy of Social Sciences jointly released the "Middle-aged and Older Internet Life Research Report".
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- ACN, Newswire (October 24, 2018). "UNPay, Tencent Research Institute Published White Paper on Overseas Payment Markets, Starting with Singapore". ANC. Retrieved March 21, 2019.
- UnPAY and Tencent Research Institute. (2018). 支付“走出去”系列研究-新加坡零售支付体系。Retrieved March 23, 2019, from https://www.tisi.org/Public/Uploads/file/20181018/20181018123839_80459.pdf
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- Tencent Research Institute and Chinese Academy of Social Sciences. (2018). 中老年互联网生活研究报告 . Retrieved May 12 2019, from https://tengyun.tencent.com/storage/source180712/files/%E4%B8%AD%E8%80%81%E5%B9%B4%E4%BA%92%E8%81%94%E7%BD%91%E7%94%9F%E6%B4%BB%E7%A0%94%E7%A9%B6%E6%8A%A5%E5%91%8A.pdf
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- Official website of Tencent Research Institute
- Official website of A.T. Kearney
- Official website of UnPAY
- Official website of Ipsos