SiteJabber

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Sitejabber
Privately held
IndustryBusiness ratings and online reviews
Founded2008
FoundersMichael Lai, Jeremy Gin, Rodney Gin
HeadquartersSan Mateo, California
ProductsConsumer-facing review website
Websitewww.sitejabber.com

Sitejabber is a web-based platform for consumers to find trustworthy online businesses and avoid scams.[1] Sitejabber was founded in 2008 in San Francisco, California and has been described as "the Yelp for websites and online businesses".[2] Consumers create Sitejabber accounts to rate and review online businesses using an overall star-rating as well as criteria such as service, value, shipping, returns and quality.[3] Sitejabber also publishes a blog that contains scam alerts and consumer tips based on Sitejabber reviews.[4] The Sitejabber service has received recognition by PC Magazine and CNN.[5][6] As of August 17, 2017, the site claims to receive over 2.5 million monthly visitors and have reviews of over 100,000 businesses.[3]

History[edit]

According to the Sitejabber blog, the service was started in 2008 by Jeremy Gin, Rodney Gin and Michael Lai in an effort to reduce online fraud and improve online transparency.[7]

Funding[edit]

Sitejabber was developed with a grant from the National Science Foundation as well as with funding from private investors including 500 Startups.[8][9]

Press Coverage[edit]

  • Wall Street Journal/MarketWatch, 3 pet medication scams — and what you can do about them[10]
  • Wall Street Journal/MarketWatch, Booking travel online? Beware of these 4 scams[11]
  • MSN Money, Hey, senior Internet surfers: Sharks are circling[12]
  • The Atlantic, The Top E-Commerce Fears[13]
  • The Chicago Tribune, Beware of work-at-home scams[14]
  • Sitejabber, HON Announce Partnership to Help Consumers Find Quality Health Websites[15]

Reviewer & Business Community[edit]

Sitejabber accounts are free to consumers: anyone can write a review on Sitejabber and become a community member.[1] Online businesses can also register free and paid accounts on Sitejabber where they can respond to reviews of their business and advertise.[16]

References[edit]

  1. ^ a b "About Us - Sitejabber".
  2. ^ Jennifer Van Grove (21 July 2009). "Sitejabber: A Power to the People Tool for Reviewing Online Businesses". Mashable. Mashable, Inc. Retrieved 7 September 2014.
  3. ^ a b "Review an Online Business".
  4. ^ "Sitejabber Consumer Tips & Online Scam Alerts".
  5. ^ Brian Heater (16 August 2010). "The Top 100 Web Sites of 2010". PC Magazine. Ziff Davis, LLC. Retrieved 7 September 2014.
  6. ^ Money Magazine staff (11 April 2011). "100 best money moves". CNN Money. Time Warner, Inc. Retrieved 7 September 2014.
  7. ^ "The Founding of Sitejabber - Sitejabber Consumer Tips".
  8. ^ "NSF Award Search: Award#1127567 - SBIR Phase II: Software to Automate the Detection of Websites that are Fraudulent or Otherwise Harmful to Consumers".
  9. ^ "SiteJabber".
  10. ^ Catey Hill (30 July 2014). "3 pet medication scams — and what you can do about them". MarketWatch. Dow Jones & Co. Retrieved 7 September 2014.
  11. ^ Catey Hill (15 May 2014). "Booking travel online? Beware of these 4 scams". MarketWatch. Dow Jones & Co. Retrieved 7 September 2014.
  12. ^ Mitch Lipka (7 July 2013). "Hey, senior Internet surfers: Sharks are circling". MSN Money. Microsoft, Inc. Retrieved 7 September 2014.
  13. ^ Chris Good (28 September 2010). "The Top E-Commerce Fears". The Atlantic. Atlantic Media. Retrieved 7 September 2014.
  14. ^ Diane Stafford (6 September 2010). "Beware of work-at-home scams". The Chicago Tribune. Tribune Publishing Company. Retrieved 7 September 2014.
  15. ^ Business Wire (2 February 2010). "Sitejabber, HON Announce Partnership to Help Consumers Find Quality Health Websites". Reuters. Thomson Reuters. Retrieved 7 September 2014.
  16. ^ "Registration". biz.sitejabber.com.

External links[edit]